Science and Technology Course in Educational Information Network a Review on Videos

Creative Pedagogy
Vol.06 No.11(2015), Article ID:57448,seven pages
10.4236/ce.2015.611111

The Learning State of affairs and Back up Service System of Online Teaching: The Example Study of 10 University

Yanqing Yangⁱ, Min Chen^two, Xueqing Zengⁱⁱ, Liang Yu²

ⁱOnline and Standing Instruction College, Southwest Academy, Chongqing, China

²College of Computer and Computer science, Southwest Academy, Chongqing, Prc

Email: yangyq@swu.edu.cn

Copyright © 2015 by authors and Scientific Enquiry Publishing Inc.

This work is licensed nether the Artistic Eatables Attribution International License (CC Past).

http://creativecommons.org/licenses/by/4.0/

Received 21 April 2015; accepted 23 June 2015; published 26 June 2015

ABSTRACT

With the evolution of information engineering, the new generation of distance education "online education", which is adult with the support of multimedia computer technology and network technology, is attracting increasing attention around the world. This article summaries the status quo of online educational activity of X University that is the vanguard of Cathay'southward online education, and conducts a survey almost learning support service organization of online education which will be meaningful to farther optimization of online teaching in X University and provide references for online education of other universities.

Keywords:

Online Education, Learning Situation, Back up Service

ane. Introduction

The evolution of network applied science makes online education rapidly promoted and recognized in the country, and online didactics changes the traditional way of education to some caste. Online didactics is a means of education, a way of learning and an idea as well as a class of teaching organization, which overcomes the lack of traditional distance teaching with the cadre of broadcast television set technology, breaking the restrictions of time and space, and forms a "someday, anywhere, interactive" education method, so we can expect that online education is not only the effective way to achieve leap-forwards evolution of China's education, but also the main gene promoting a new round of Instruction Reform―the educational information around the word ( Chen, Huang, & Lu, 2010 ). At nowadays, China's online education achieves the quantum in corporeality and the qualitative spring, making remarkable achievements. Just it is like shooting fish in a barrel to discover that the online education in universities nevertheless have some problems in the construction of the schoolhouse system, education staff, management innovation, pedagogy quality monitoring, etc. Therefore, we take to fully grasp the learning situation of online educational activity, report learning support service system deeply, and continuously ameliorate the level of education direction of online education, improving the quality of personnel grooming in the online education. This investigation is carried out under such a background.

2. Meaning of Online Education

Online didactics is the form of teaching organisation using modernistic information network tool whose equal center network environment is easy to communicate across time and space, interactive and having the openness of sharing information, which can develop the personality of students, achieving the concept of thinking students every bit the center finally. China'due south famous education applied science expert, Mr. Nan Guonong, gives the definition of the online education that "online educational activity is the learner-centered non-face education which which mainly combines with multimedia network." ( Nan, 2002 ) Online education is a teaching activities which is based on network technology past using of the network surroundings ( Zhang, 2002 ).

three. Situation of Online Education College in X Academy

Liu Dan, Sun Qiang in the "Status and Issues of online instruction Analysis" discussed China's online education, they said, "Although online education in our land started relatively belatedly, from the commencement of the 1990s, but it presents a booming trend, after years of efforts, has made some achievements ( Chen, Huang, & Lu, 2010 )". As the forefront of online didactics platform, the development of online education in Colleges and universities has become increasingly mature. According to the statistics, by the end of 2012, the students in our modern altitude teaching pilot of online education in universities (Referred to every bit Online Instruction) take reached the sum of 37,850,000. The corporeality of students in reading is 5,700,000 in 2012. From the number of students, the online education is total of vitality, and huge marketplace of students is plenty to support the normal performance of online education institutions, so the prospect is optimistic.

Although People's republic of china'southward reform and opening up policy economic system have been a corking development, funds of investing in education are still relatively short. With the continuous development of science engineering, computer prices is dropping lower and lower, but according to China's economic condition, the reckoner still cannot obtain the comprehensive popularization. At the same time, teachers cannot get the training of online teaching technology system, and in the use of engineering science, they will requite upward the use of applied science to the traditional familiar teaching methods when encountered difficulties and setbacks. Facing with the rapid rising of online education, the public and educators in Mainland china is lack of preparation in mind. And their reckoner skill level is not high, so using network is at a loss. In addition, Webpage quality is difficult to exist assured, online learning management mechanism is terrible, online educational activity service quality is not high, and online course evaluation is obsolete, lack of innovation, which cannot finer meet the demand of the pedagogy.

From the view of phenomena, it is easy to arraign the contradiction of size and quality, so they remember that to command the scale can improve the quality; just in essence, it is necessary to leap to the process of instruction and learning. Education and learning is the main link in personnel training and the key to determining the quality of the personnel preparation. Teaching management is the guarantee of the organization and system that implement the pedagogy and learning process and the observation point of the level of online education personnel training ( Chen & Chen, 2010 ). Therefore, grasping the current state of affairs of online education in university and finding the innovation nodes of educational activity management mechanism plays a positive role in promoting the rapid evolution of online instruction in our university.

4. Purpose and Method of Study

four.1. Objective

Based on the above agreement of the status of online teaching, this research devoted to learning the actual operation state of affairs of support service organization at the learning center after schoolhouse in online teaching higher of our academy, investigating and analyzing the evaluations and requirements of all kinds of learning back up service to network learners, and revealing the main problems existing in the learning support service now. Then it provides reference for the feasibility building high efficient academy network altitude education learning support service arrangement ( Wang & Ma, 2006 ).

4.two. Method

The objects in this research are students of altitude pedagogy of online college in X University. And the survey is taken by random sampling method. Nosotros send 1500 questionnaires to teachers, students, civil servants, clerk, auditor, gratis occupation as well as each social stratum population. At that place are 1500 recoverable questionnaires, 1490 effective questionnaires, and the questionnaire recovery rate is 100%, the effective questionnaire rate is 99.3%. In the survey, there are 754 boys, accounting for 50.6%, 736 girls, accounting for 49.4%; 1298 young people from 20 to 40 years old, bookkeeping for 87.1% of the total number; 600 people from high schoolhouse to college, bookkeeping for 40.3%, 890 people from college to university, accounting for 59.7%.

5. Result and Analysis

Online instruction is a new form of educational activity, which transforms the most outstanding educational resources to the areas of lacking educational resource more often than not with modernistic methods, providing learning opportunities and conditions for more people ( Yan, Liu, Ren, Zhang, & Li, 2005 ). How to ensure the learning effect and teaching quality of distance learning students in the online education and assist students overcome all the difficulties and complete their education successfully is a problem that should non be ignored by university online education managers. In order to solve this trouble effectively, we must establish the learning support service organisation. As i of the nigh central aspects of online didactics teaching process, learning support service arrangement is an of import factor related to the success or failure of online education. For the students who are separated from teachers, learning support service arrangement is an important guarantee for the completion of their studies smoothly; for the online education itself, learning support service system is the platform to optimize educational activity resource and the bridge to altitude communication between teachers and student. After many years of development, online education learning support service arrangement in our academy has been continuously improved, but after the comprehensive survey, we find that at this phase, there are yet some following issues in online pedagogy learning back up service arrangement

five.i. Learning Resources Support Services

Online education learning resources are mainly composed of Web courseware, video courseware, textbooks, digital library, learning CD-ROM and other elements. In the discovery of investigation, there are some problems with varying degrees of this element. In the survey, 944 people raised that the operation guidance and answers to exercises need to bet improved, accounting for 63.4%; 266 people have put frontward improving the content and course of learning resources, bookkeeping for 17.nine%; in improver, at that place are 279 people making suggestions for improvement almost capacity on exercise, students splendid task, site navigation and other aspects, accounting for 18.7%. Tabular array 1 and Table ii are the result of the survey on various instruction resources.

The main problem of Web courseware: one) single learning content and the lack of interest; 2) the instance and exercise is too niggling, the explanation on the network are not detailed enough and the pertinence is not strong; 3) the redundancy of courseware content and the lack of focus; four) web courseware content update lag, affecting the normal learning process; v) The font of the course is too pocket-size, the layout is not homo enough.

Table i. Evaluation of teaching reasources.

Table ii. Evaluation of the network courseware.

The master trouble of video courseware: 1) the video to explain the lesson is too little, the content update irksome and non synchronized with the class; 2) the video courseware have to watch online, download speed is dull; 3) the video courseware stock is too niggling and making is rough; four) the video courseware class is single, teaching methods of part of teachers is inflexible, and less attraction to students, which need further improvement; 5) the video courseware lack the function to solve the practical problems.

The chief problem of textbooks: ane) the press quality of function of textbook is depression and version is stale; 2) the teaching materials and courseware content is non consistent; three) the time that the instruction materials can be sent to students is late, and influence students' review of exam; 4) the utility is poor; 5) lack of various exercise and assay of classification.

The main problem of learning discs: 1) the quality of the do learning CD-ROM disc has problems, and the video broadcast is non smooth; ii) the video format is not universal, some students cannot play the CD; three) learning and teaching materials are not synchronized; 4) the number of the deejay form are few, the didactics content is not complete; five) the teaching level of the function of the teachers remains to be farther improved.

The master trouble of the digital library is that the steps to visiting are too many and the procedure is likewise cumbersome.

Spider web courseware is the most basic learning resources, which learners use to conduct out contained learning. The construction of multimedia network courseware must be standard, professional person, famous and commercial ( Wang & Xiang, 2004 ). Multimedia network courseware must be fabricated by professional production staff and professional person teachers who make full use of hypermedia applied science and streaming video technology to product together according to the characteristics of the course, and it should hire the all-time teachers of this subject. The standard structure mode of the multimedia network courseware should be made by the professional person company to develop according to the characteristics of online instruction. Relying on the making of the elite teachers, multimedia network courseware, which is scientific, advanced and have professional standards, guarantee the "classroom teaching" quality in online education and the optimization of the electronic teaching program.

5.two. The Procedure of Learning Support Services

The online didactics is different from the total-time higher educational activity of which the teaching means mainly are the network media. It lacks the contiguous communication. There are 1500 participants in the survey in all. 1206 people of them said that they would solve the problems happening in the daily work and learning past the Internet. Network learning process mainly includes: coursework, online advice, consultation and Q & A, counseling courses, review and examination guidance, thesis guidance, satellite and network circulate, face-to-face communication and and then on. The survey found that at that place are some problems in these post-obit areas. Tables 3-v are the result of the survey on the online learning process involving all elements.

The problem of homework: 1) the amount of homework is too much, unfocused; two) the right analysis for the course assignments are non timely; 3) the instructor'due south blessing of coursework is not timely and mental attitude is non rigorous enough; 4) the contradiction between work and study of students is prominent, and the miracle of doing not paw in homework and handing in homework late is more prominent; 5) the innovation and the practicality in the coursework is not enough; half dozen) the communication between teachers and students is non enough.

Online consultation advice and Q & A. In the process of online education, teachers and students take

Table 3. Needs assessment of the procedure of online learning.

Table 4. Evaluation of the network learning supporting tool.

Table 5. Evaluation of the form of teaching.

the online consultation communication and Q & A mainly by BBS, Email and other network instant communication tools. In this respect, the following issues mainly exist: 1) the nomenclature of the forum is unclear, the page is not compact, network navigation is not strong, and part of the learning questions lack pertinence; 2) the advice platform is also single, and the interaction between teachers and students is non enough; 3) the online Q & A flow is as well long, and the Q & A is non timely, not careful, information technology can ineffectively solve the problems of students; iv) the network speed and symbol input problems demand to be solved; v) the learning statistical functions need to be further improved; 6) the exam registration lack the relevant information, and the content is relatively single.

The problem of curriculum guidance, review and test guidance: one) class review counseling update tiresome, and the assay is too simple; 2) the review material resources is too little, unfocused, lacking exam simulation test and self-test examination; 3) the advice betwixt professional person form teachers and students is not enough; 4) the upload of the subjects of review outline and review simulation exam and other related data is not timely, affecting candidates preparing for the exam.

The bug of thesis guidance: 1) The creative quantity of science and technology thesis is non plenty; 2) the graduation thesis guidance is not plenty, the correction that guidance teachers brand for students' thesis is not timely, and the communication is not enough; 3) students lack the understanding of the necessary steps for the paper and links, and the thesis progress is not unified; 4) the thesis writing time is besides tight, and information technology is hard to write fine manufactures for students.

The primary problem of satellite and network circulate is that the cycle of live video course is as well long, the time is too brusk, and the content is too lilliputian, lacking replay link, and so information technology is necessary to upload live video course and made a CD-ROM for students to lookout man at any time. In the survey, there are 1420 people think that alive video course is necessary, accounting for 94.seven%, and in that location are 625 people hope that the live video grade volition be arranged in a weekend day, bookkeeping for 41.67%, besides there are 467 people who are more willing to arrange the grade from Mon to Friday night, accounting for 31.18%.

The chief problems of face up-to-face course is that the opportunities are few, then at that place is the lack of face-to- face communication between teachers and students, but nosotros can arrange some professional guidance teachers to accept the lecture tour at each educational activity point, or take confront-to-face grooming according to some important class to solve the problems in the study of students in the distance.

five.3. Learning Management Support Services

Learning management arrangement includes daily teaching, educational administration piece of work, students course examination and assessment, financial management and so on. In addition, the operation of the system take hardware support, software resources and technical back up, people in operation must accept the sense of service, and the people using system besides have the initiative, which means that the functioning of the system need to strengthen the management. The survey plant that the learning direction system also has the following problems (Table 6).

The issues of didactics: i) the content of education is too unproblematic, and the students cannot effectively learn theoretical knowledge; ii) the lack of the combination between theoretical enquiry and practical operation in the process of instruction; 3) the learning fourth dimension is tight, the learning task is heavy, and students don't have plenty time to digest the knowledge; iv) the textbooks and other teaching equipment are not in place in time, influencing the upshot of students' learning and progress; 5) There is lilliputian content about actual cases , analysis of issues and the methods of solving the trouble in the process of teaching; half dozen) the choice of course lack pertinence.

The problems of educational administration piece of work: 1) the work at the educational activity station is not in place, and the notification of important information is non comprehensive and not timely, resulting in some students miss some of import information; two) the knowledge of degree application is deficient; three) the result announcement of students examination and assessment is not timely; four) the diploma issue irksome.

The problems of students course examination and cess: i) the notification of exam information is non timely; 2) the amount of the function of the examination is besides much, and the fourth dimension of the exams is as well short, which is not enough; 3) the time is likewise curt to acquire the role of the form, and the exam is only a form.

The problems of financial management: 1) tuition and textbook fees are so loftier that some students cannot afford; 2) the fees are not standardized, lacking expenses lists and the corresponding receipts; 3) there are a larger number of centralized commitment fees each year that some students cannot afford.

5.iv. Learning Center Back up Services

Our online teaching learning heart mainly includes the post-obit tasks: one is the teaching assistant work, the

Table half-dozen. Evaluation of instruction management.

second is the system and management, the third is to ameliorate the learning environs. At present, our online education learning centre has been relatively perfect, but we still find some problems in the survey.

The problems ofthe educational activity assistant work is that lacking advice and interaction, the commitment of some important observe is not timely and complete, etc.

The problems of the organization and management: 1) the lack of contact betwixt the centers; ii) the relevant staff in the branch middle know too fiddling about the educational activity work; 3) the responsibleness of the learning center teachers is non stiff, the staff is not careful and patient, and their attitude is not correct.

The trouble of learning environment is that the professional field is narrow and the number of teaching points is relatively less.

The establishment of learning centers plays the office of coordination and data advice, and its part of organisation cannot be ignored. Learning center is a pregnant guarantee of delivering didactics contents and realizing the process of distance teaching, an of import means which modernistic altitude teaching experimental colleges use to enhance the efficiency of management and strengthen the support services towards students, and a vital way of promoting the interpersonal communication betwixt teachers and students, and betwixt students and students, and amalgam the surround of imparting knowledge and educating people ( Qin, 2004 ). Learning center and its counseling teachers demand to pay more attention to communication with students and the organization of education and activities, which tin can reinforce learning, increment communication opportunities, and be better to urge the students learning.

6. Conclusion

The famous scientist Xuesen Qian discussed about the futurity educational activity. He said that "the hereafter of education = human brain + computer + internet". This will be the online instruction ( Yang, 2014 ).

In order to solve the electric current problems in pedagogy, the following strategies were proposed: 1) To strengthen infrastructure construction, adjusting the structure of colleges and universities' online education resources; ii) To farther improve the quality management and quality assessment system; iii) To Realize educational resources to actively apply the university network diversification ( Zheng & Li, 2013 ).

We found that didactics management was the weakest link in our online education, which was the crux problem of affecting the reputation of the online pedagogy, and was likewise urgent to amend. Online pedagogy teaching management must exist based on network location and we should have a clear understanding of the law. We can summary the initial results and experiences comprehensively and objectively, and so generalize the online education law seriously with China's national conditions. And we likewise should accept the deep reflection of lessons and problems in the do. What'south more, we tin can take a thorough study on the related bug, analyze the causes, and explore the way to solve for our online education actively, hoping that we can make new and greater contributions for the career of our online education.

Acknowledgements

This work was supported by the Humanity and Social Scientific discipline Inquiry Youth foundation of Southwest Academy nether Grant No. SWU08111, the Fundamental Research Funds for the Central Universities nether Grant No. XDJK2014A002, and the Doctoral Fund of Southwest University under Grant No. SWU1110361.

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